groupe agraphe

Privacy Policy

Collection of Personal Information

We collect certain personal information when you use this website, notably through our contact and quote request forms, as well as when you download a resource (checklist, template, calendar, guide): name, first name, company name, email, phone number, and information related to your project. This information is provided voluntarily by the user, and is only collected after the consent checkbox under each form has been checked.

Use of Data

The information collected is used solely to respond to your requests, follow up on your file (including by our internal team in our customer relationship management tool), and send you relevant communications, including our email follow-up sequence (slow lane). Your data is never sold to third parties.

WhatsApp Communications

If you contact us or are redirected to WhatsApp (notably via our automated assistant), your phone number and the content of the exchange are used solely to respond to your request and follow up on it. These exchanges are handled by our team and are not shared with third parties.

Cookies

This website uses cookies to improve your browsing experience, measure site traffic, and optimize its content. You may disable cookies in your browser settings.

Your Rights (Quebec Law 25)

In accordance with Law 25 on the protection of personal information in the private sector, you have the right to access, rectify, and withdraw consent regarding your personal information, including information collected via our downloadable resources and our WhatsApp exchanges. To exercise these rights, contact us at nroger@groupeagraphe.com.

⚠️ To be reviewed by a lawyer before publication